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Frequently Asked Questions



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FAQs

1. Does this service allow user sign ups or does it require a manual user creation?

The service allows user sign ups.

2. What is the unique identification for each user?

The email ID and the user ID are the unique identification for each user.

3. Does the service allow users to edit all details of their profile?

The service allows users to edit all details of the profile except for the username, the user has a hidden tag linked to his account and can be tracked easily on request.

4. Can the user use the same email ID to sign up multiple times?

No, the user will need to have a unique email ID in order to sign up to the portal.

5. Can the user delete his own account?

No the user cannot delete his own account or the exam results within it.

6. Can the user be looked up for?

Yes the users can be looked up for easily through our easy search functionality.

7. Can a specific user be given special privileges?

Yes a user can be given special privileges such as Proctor or Admin.

8. Can a proctor/ invigilator proctor his own exam?

No, a proctor does not have the privileges to attempt an exam.

9. Does this service allow creating multiple proctors for the same test?

Yes, the service allows creating multiple proctors for the same test.

10. Is there a set limit for the number of tests sessions that can run at the same time?

No, there is no limit for the number of tests sessions that can run at the same time.

11. Does the service allow white labelling / display of our desired logo?

Yes, the service allows you to display the desired logo you would like your users to see.

Exam Specialists is an affiliate of the International Council of E-Commerce Consultants (EC-Council), headquartered in the historic city of Albuquerque, New Mexico.

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